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CPB Alerts Community to Positive Covid-19 Test, Activates Covid-19 Action Plan

August 18, 2020

CPB Alerts Community to Positive Covid-19 Test, Activates Covid-19 Action Plan

HONOLULU, HI | August 18, 2020 – A Central Pacific Bank (CPB) employee has tested positive for COVID-19. The employee works at the Mapunapuna Branch at 960 Mapunapuna St. in Honolulu and was asymptomatic when having last worked on Friday, August 14, 2020. The employee has been in quarantine since Sunday, August 16, 2020. Central Pacific Bank is working with the Department of Health as they conduct contact-tracing and follow up with individuals who potentially came in close contact with the employee.

The Mapunapuna Branch will be closed early on Tuesday, August 18, 2020 for professional cleaning and sanitation and will reopen on Wednesday, August 19, 2020. Out of an abundance of caution, all employees who potentially may have been exposed are in self-quarantine and will not return to work until they are cleared by medical professionals.

“We have prepared for this possibility and have plans in place,” said Catherine Ngo, President, Central Pacific Bank. “We are taking aggressive action to ensure that our customers and employees are protected.”

CPB is committed to the health and safety of its customers and employees. Customers and employees are required to wear face masks in all branches; plexiglass barriers are set up anywhere there is face-to-face interaction between customers and employees; the number of customers in branches and teller lines are limited to maintain adequate physical distancing; hand-sanitizer is made available; employees regularly clean high-touch surfaces and objects; and the first hour of weekday branch operations are dedicated to “Kupuna Hour,” serving customers age 60+ and those at risk, including their caregivers and family members.

CPB is continually evaluating branch operations during the COVID-19 pandemic. For the latest information on CPB branches, relief programs, and resources in response to COVID-19, visit

About Central Pacific Bank

Central Pacific Bank is the primary subsidiary of Central Pacific Financial Corp., a Hawaii-based bank holding company with approximately $6.6 billion in assets. Central Pacific Bank operates 35 branches and 76 ATMs in the State of Hawaii, as of June 30, 2020. As of August 18, 2020 seven branches are temporarily closed to protect the health and well-being of the Company's employees and customers from COVID-19. For additional information, please visit the Company’s website at