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CPB COVID-19 Update 8-28-2020

August 28, 2020

Welcome to our customer newsletter.

Mayor Kirk Caldwell’s stay-at-home orders for Oahu residents, which went into effective August 27, may result in the need to adjust our branch safety protocols. Before planning a branch visit, we recommend that you check for COVID-19 or location updates at

For up-to-date COVID-19 information, visit If you are in need of testing, registration for the State’s surge testing program is available online.

If you need banking solutions for your personal or business finances, we encourage you to contact us.

We hope you and your loved ones continue to be well.


Local News

Our new mobile banking app is here! With a few clicks, you can access easy-to-use money management tools that help improve your financial health. Log in today to use these cool features or visit to watch informative digital banking tutorial videos :

  • Add all your accounts for a complete picture of your finances
  • Review your transaction categories to see where your money is going
  • Create a budget to achieve financial goals

Need the app? Download it here

Tap to pay with CPB contactless credit card

CPB has a new digital payment solution that's quick, safe and easy: the contactless credit card. Having this card in your wallet gives you the ability to pay for purchases with a tap. Just look for the contactless symbol found on your retailer's payment terminal.

With a contactless card, there's no need to insert or swipe at the terminal. When you're ready to pay, simply hold your card 1-2 inches from the terminal and you're done. It's that easy!

Don't have a CPB credit card yet? We have you covered with a range of reward and card options for every level of spending. To apply, visit

Look for the contactless symbol on all newly-issued CPB credit cards. When your current card expires, you’ll be sent a new contactless card.

Business News

Leadership Through Crisis

Join a critical discussion about Leadership Through Crisis

You’re invited to (virtually) attend the first edition of the U.S.-Japan Council’s Bilateral Boardroom. The program takes place on Wednesday, September 16 from 1:00 p.m. to 3:00 p.m. (HST) and brings together key decision-makers from business, government, and the civil sector in the United States and Japan. Their conversation will focus on leadership and critical lessons from prior crises, the social and economic impact of COVID-19, and the future of the U.S.-Japan relationship.

Event speakers include Shinzo Abe, Prime Minister of Japan; Jamie Dimon, Chairman and CEO, JPMorgan Chase & Co.; Kathy Matsui, Vice Chair and Chief Strategist, Goldman Sachs (Japan); and Paul Yonamine, Executive Chairman, Central Pacific Bank.

To reserve your seat, and for additional event details, visit

Webinar – PPP Loan Forgiveness: What You Need to Know

PPP Loan Forgiveness

If you have a PPP loan but weren’t able to attend our recent Loan Forgiveness webinar, you can now find the presentation deck and event recording in the Resources section of our website.

This recording will help you prepare for the next stage of your PPP loan by reviewing loan forgiveness requirements and a demo of the CPB loan forgiveness portal.

As we are relying on the SBA to solidify the loan forgiveness process, we are targeting the CPB portal for PPP loan forgiveness applications to be open by late September.

Our PPP clients should expect to receive separate communication from us regarding the opening of the PPP loan forgiveness portal and the application process.

View Webinar Recording

till next week

Made in Hawaii Festival

Made in Hawaii Festival show will go on, online

‘Ono for unique local snacks? Searching for Hawaii home décor? If you missed the virtual celebration of the 26th Annual Made in Hawaii Festival, don’t despair. The show will go on, online! Now, you can shop year-round for your favorite local products at the Made in Hawaii Festival Marketplace.

Since large gatherings are not possible during the pandemic, it is especially important to sustain this popular event to help boost our small business community.

Head over to our blog for more about our commitment to supporting this treasured event.

If you have questions or concerns regarding your accounts, contact us directly