Welcome to our customer newsletter.
We hope this note finds you safe and healthy.
If you need up-to-date COVID-19 information, visit cpb.bank/COVID-19
If you need banking solutions for your personal or business finances, we encourage you to contact us.
Welcome back. Our Beretania branch will be reopening on July 6. When visiting our branches in-person, we require keeping six feet of distance. We highly recommend wearing a face mask and, to keep your accounts protected, may ask you to temporarily lower it when conducting a transaction that requires validation of your identity. Monday to Friday for the first hour of each day (varies by location) continues to be dedicated to kupuna and those most at risk for COVID-19 to do their banking. Find your nearest branch location and hours.
Independence Day holiday. All Central Pacific Bank branches and our Customer Service Center will be closed on Saturday, July 4, in observance of Independence Day. See our Holiday Schedule.
Special offer for businesses ready to accept credit or debit card payments
COVID-19 has driven customers to prefer less physical contact at the point-of-sale and contributed to the rise of card payments over cash. Clearly, having the ability to accept credit or debit cards can help your business continuity and increase cash flow.
If your business is ready to accept card payments or if you want to upgrade your current payment processing system, by offering contactless payment or mobile payments, let’s talk. Our credit card processing partner, Elavon is waiving monthly software fees and setup costs on Converge and talech solutions through the end of September. Save up to $199*.
Updates to Paycheck Protection Program Loan Forgiveness
The Paycheck Protection Program Flexibility Act of 2020 that was recently signed into law relaxes some of the key rules and provides relief to Paycheck Protection Program (PPP) borrowers. As we await additional guidance from the Small Business Administration regarding the PPP forgiveness application, we invite you to review new PPP pages that have recently been added to our website:
- PPP Loan Forgiveness, includes tips to prepare for the application process
- PPP Loan Forgiveness Frequently Asked Questions
- PPP Loan Forgiveness Guide, created exclusively for CPB clients to prepare you for the loan forgiveness process
Our PPP clients should expect to receive separate communication from us regarding the opening of the PPP loan forgiveness portal and webinar information to help with the application process.
Be extra vigilant during the holiday weekend
Together, our communities have worked hard to keep each other safe and Hawaii’s COVID-19 cases low. Kudos! With the long holiday weekend approaching, and the possibility of larger gatherings, it’s especially important to be vigilant during this time. Our actions can help avoid seeing a rise in cases like other states are experiencing. Simply wearing a face mask can help prevent the spread of COVID-19 and the more people wearing one, the better. The New York Times shares easy reminders to get the most out of your mask.
Hawaii keiki may need emotional support in preparing for return to school
If no surge of COVID-19 cases occur in Hawaii, our public schools are considering reopening in early August with new safety protocols in place, such as staggered attendance or wearing facemasks on the playground.
While some keiki may be excited to return, the pandemic may leave others feeling anxious or frightened. To help navigate these complex emotions, UNICEF offers tips for parents and caregivers.
If you have questions or concerns regarding your accounts, contact us directly.