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Central Pacific Bank Launches a New Digital Banking Experience

September 09, 2020

Central Pacific Bank Launches a New Digital Banking Experience

HONOLULU, HI | September 9, 2020 – Central Pacific Bank launches an all-new digital banking platform which customers can access from a desktop or mobile device. This marks a milestone of RISE2020 – CPB’s $40 million investment and commitment to staying at the forefront of the changing needs of customers and the community across its digital banking solutions, ATM network, and modernized branch experiences.

“CPB is proud to release our new online and mobile banking app because now more than ever, people need convenient and safe ways to do banking online,” said Paul Yonamine, Executive Chairman, Central Pacific Bank. “We are committed to utilizing best-in-class technology to enhance the customer experience, and will continue to make enhancements into the future.” 

To help customers with the transition and to demonstrate the benefits of these new digital banking tools, CPB produced tutorials, FAQs, and videos leading up to the release, available at cpb.bank/digital-banking. In addition to features customers are familiar with, such as transaction history, transferring funds between accounts, and mobile check deposit, additional tools will help customers make informed decisions about money to improve their financial health.

Account Aggregation: Organizes all accounts in one place – even ones from other financial institutions including savings, investments, credit cards and loans – providing valuable insight and optional notifications on financial activity.

Budgets: Provides a summary of spending to help identify where adjustments can be made to actively pursue financial goals.

Cash Flow: Charts the ebb and flow of money in accounts to forecast the cash needed today and to prepare for what is needed in the future.

Zelle: Sends or requests money person-to-person using the mobile banking app or online banking account, in a matter of minutes.

“Prior to the public release, CPB employees were able to preview and pilot the online and mobile banking app, and I’m proud to share that it’s being used by 100% of our employees. We’ve developed an easy to use, smart, and secure mobile banking solution, made human,” added Catherine Ngo, President, Central Pacific Bank.

 

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