Staying Alert & Informed | COVID-19

Last Update: March 30, 2020

Central Pacific Bank is closely monitoring the Coronavirus (COVID-19) pandemic and will update this page with the latest news and information.

Business Banking Updates

BRANCH OPERATION UPDATES

• Some branches are temporarily closed, such as our in-store locations that have limited floor space making it a challenge to operate with social distancing in mind. We have 22 fully operational branches maintaining regular hours and committed to serving you. Branch locations and hours.
• Kupuna Hour, a protected time for seniors and those most at risk for COVID-19 to do their banking, is available during the first hour of each day, Monday to Friday. Hours vary by location.
• Remember, when visiting a branch: only 5 customers in at one time – keep 6 feet of distance – momentarily lower mask, if wearing one, for identification purposes

IMPROVEMENTS to quickly and conveniently access your funds.

• ATM – Waived non-CPB ATM fees
• CD (Certificate of Deposit) – Waived early withdrawal fee
• Debit Card – Raised spending cap limits to $10,000 should you need to use your debit card to access more of your funds
• Mobile Deposit – Increased mobile deposit limits to $10,000 daily and $30,000 monthly

SERVICES to ensure easy, uninterrupted access to your accounts.

• Enroll in Online and Mobile Banking
• Use ATMs to get cash and make deposits
• Enroll in Direct Deposit with your employer (PDF download)
• Use your Debit Card instead of cash

PROGRAMS to help those who may need assistance get through these challenging times

• Customer relief programs
• Business Banking relief programs and tips

CONTACT US

If you have any concerns or questions related to COVID19, call us at 808-544-0500 or email us at [email protected]

RESOURCES

• Centers for Disease Control and Prevention
• State of Hawaii, Department of Health
• U.S. State Department Travel Advisories
• Hawaii Tourism Authority

BUSINESS BANKING

As the COVID-19 pandemic evolves, we encourage you to reach out to your Business relationship manager to discuss plans and options to help stabilize your business.

RELIEF PROGRAMS are available to help those who may need assistance get through these challenging times

• Business Banking relief programs and tips
• Small Business Administration (SBA) Small Business Guidance & Loan Resources
• Apply for the new fully forgivable loan from the SBA

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