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Digital Banking for Business

Digital Banking for Business


To continue practicing stay-at-home orders, we recommend taking advantage of our digital banking services. This is a secure and simple way to do your everyday banking like monitoring accounts, transferring funds between accounts, paying bills, and even depositing checks.

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Digital Banking for Personal

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Even Better Service

Central Pacific Bank is committed to being continually relevant to our customers. In the financial services industry, technology and customer preferences are rapidly changing, and we are making the necessary investments to take even better care of you — our customers.

Enrolling in Online Banking is fast and easy. 

Online Banking

Central Pacific Bank’s Online Banking service is a fast, secure and convenient way to access your Central Pacific Bank accounts. If you haven’t tried Online Banking yet, a bit more information may be all you need to jump right in.

Mobile Banking

Provides convenient and secure access to your accounts while on the go. Choose from SMS text banking, mobile website browser banking, or downloadable apps for iPhone® and Android™.

FAQs


To reset your password:

  • From either cpb.bank or the mobile app, click Forgot Password (located below or next to the Login button).
  • On this screen, input your username and an  email address or date of birth (mm/dd/yyyy), enter your info and click submit.
  • You will be prompted to verify your identity with our out-of-band authentication process. Typically, this is a text message or phone call.
  • After authenticating, you will need to input your new password and click Set Password to submit. Passwords must be 8 to 26 characters long and must contain the following: One Letter (upper or lower case), One Number (0-9), and a Special Character ([email protected]#$%^&*()_+-={}|:;?,./).

To reset your username:

  • Login at either cpb.bank or the mobile app. Go to the Profile tab, then select Username.
  • Create a unique username that is 8 to 2632 characters long.

If you forgot your username, contact our Customer Service Center call 808-544-0500 or toll-free at 1-800-342-8422.


To enroll in Bill Pay select Pay Bills from the navigation and review and agree to the Terms & Conditions.

  • Add a Company or Person from the mobile app:
    • Click Add a New Biller
    • From the dropdown menu, select whether you want to add a company or person, input the information of the biller and click add.
  • Add a Company or Person from the browser:
  • Click Add a Company or Person
    • To add company: use the search bar to look up the company or input the company information directly. You can also look for the business you’d like to add by choosing a category button.
    • To add a person, toggle to Person using the tab menu and enter the person’s information.

Navigate to the eStatements page. 

  • Choose which accounts you’d like to receive a paper statement for and which you’d like to receive an eStatement for by toggling the radio buttons on the page. 
  • Click next to review your choices.
  • Click enroll to submit.

CPB