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Customer Service

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MAIN
808-544-0500

TOLL FREE
1-800-342-8422

HOURS
Mon-Fri: 7:30am - 7:00pm, Sat & Sun: 9:00am - 3:00pm


ONLINE CHAT - Mon-Fri: 8:00am - 5:00pm

Holiday Schedule
Schedule an Appointment

INFOLINE

Take advantage of our free automated telephone banking service.

Oahu: 808-522-2222

Toll-Free: 1-800-326-3134

Download PDF Guide (1.5MB)

Lost or Stolen Card

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DEBIT CARD

1-800-554-8969

CREDIT CARD

1-800-558-3424

Activate Card

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DEBIT CARD

1-800-708-7119

Important Information

For persons who are deaf, hard of hearing, or have speech disabilities, Central Pacific Bank provides:

  • Acceptance of telecommunication relay service calls; and
  • TTY/TDD connectivity through the Central Pacific Bank Customer Service Center: 1-808-532-4920.
For more information about Accessibility please visit https://www.cpb.bank/accessibility
808-544-5625
Mon-Fri 8:30am to 5:00pm
P.O. Box 3590
Honolulu, Hawaii 96811

Loan Payment Address
Central Pacific Bank
Payment Processing
P.O. Box 135010
Honolulu, Hawaii 96801

Loan Payoff Address
Central Pacific Bank
Loan Servicing Dept.
P.O. Box 3590
Honolulu, Hawaii 96811

Loan Overnight Payment Address
Central Pacific Bank
Loan Servicing Dept.
222 North School Street
4th Floor
Honolulu, Hawaii 96817
*Deliveries By Courier Service Only

220 South King Street
Honolulu, HI 96813

Get Directions ▸

Mortgage Loan Payment Address
Central Pacific Bank
P.O. Box 7168
Pasadena, CA 91109-7168

Mortgage Loan Payoff / Loan Overnight Payment Address
Central Pacific Bank
1 Corporate Drive,
Suite 360
Lake Zurich, IL
60047- 8945

877-330-4050

As Hawaii’s premier commercial real estate lender, developers and investors know Central Pacific Bank has the people, the resources and the industry experience to see any project through to success.

Hawaii – Honolulu Office
220 S. King Street, Suite 2000
Honolulu, HI 96813
808-544-3556

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