skip to main content
X

Leaving Website Disclosure

This link will redirect you to a site that may have certain associated risks, including not being insured by federal deposit insurance.

To remain at our site, click BACK. To leave our site for the link you selected, click OK.

Thank you for visiting Central Pacific Bank's website.

071019 0148 C

Infoline Menus and Commands

Infoline is CPB's free, simple phone banking service at your fingertips. With Infoline, you can get account balances, search transactoin history, transfer funds between your CPB accounts, get loan information and more.

To use Infoline, call 522-2222 on Oahu, or 800-326-3134 from the Neighbor Islands or Continental U.S.

Quick Reference Guide (PDF).

INFOLINE Menus and Commands

Main Menu

Select:
1   = For account information and funds transfer
2   = To enroll in voice banking
9   = To listen to these options again
0   = To speak to a Customer Service Representative

 Account Selection Menu

Selection based on individual accounts:

  • For checking account information
  • For saving account information
  • For loan information
  • For certificate information
  • To transfer funds
  • To change your InfoLine PIN

 Checking Account Menu

Select:
1= For balance information
2= For account history
1 = For withdrawals
2 = For deposits
3 = To search for specific transactions
4 = For the most recent transactions
3= For interest information
4= For another checking or money market account

 “Quick” keys can be pressed
at any time during your call:

9   = To listen to these options again
*   = To return to the previous menu
0   = To speak to a Customer Service Representative

Savings Account Menu

Select:
1   = For balance information
2   = For account history
1   = For withdrawals
2   = For deposits
3   = To search for specific transactions
4   = For the most recent transactions
3   = For interest information
4   = For another checking or money market account

Loan Information Menu

Select:
1 = For balance information
2 = For payment information
3 = For interest information
4 = For loan payoff information
5 = For another loan account

Certificate of Deposit or IRA Account Menu

Select:
1 = To repeat your balance
2 = For additional account information
3 = For interest information
4 = For another certificate of deposit or IRA

Funds Transfer Menu

Selection based on individual accounts:

  • Transfer funds to/from Checking account
  • Transfer funds to/from Savings account
  • Transfer funds to/from Line of Credit

Transfers between line of credit and loan accounts are not permitted. Certain restrictions apply. Refer to the Rules and Regulations brochure and Schedule of Fees for more information.

Top