Protect Your Business from Payment Fraud Webinar

Protect Your Business from Payment Fraud

A request to change a vendor’s bank account. An urgent message that appears to come from a company leader. A payment instruction that doesn’t feel quite right.

Join us for a one-hour webinar on common payment fraud scenarios, warning signs, and steps your team can take to verify requests before funds are sent.

What You Will Learn:

• Spot the Warning Signs: Recognize business email compromise, impersonation, suspicious changes to payment instructions, and urgent payment requests.
• STOP Before You Send: Learn practical ways to confirm payment requests before money leaves your account.
• Strengthen Your Safeguards: Understand how approval procedures, dual controls, and other precautions can help reduce fraud risk.

Featured Industry Experts:

John K. Hulihe'e: SVP, Deposit & Cash Management Manager.

John Hulihe’e is Senior Vice President and Manager, Institutional Deposits and Cash Management for Central Pacific Bank. In his role Hulihe’e oversees the commercial deposit team focused on large depositor portfolio management and cash & treasury management consulting for Central Pacific Bank’s customers. Hulihe’e has over 33 years of banking, deposit, cash management and credit card payments experience.

In his role, Hulihe’e has created banking programs for various niche markets. The focus of these banking programs is to introduce digital financial services designed to improve operating efficiency and security for organizations and businesses. 

Mitzi Lee: VP & Director of Financial Crimes Security.

Mitzi is VP and Director of Financial Crimes Security at Central Pacific Bank where she oversees a team that prevents, detects, mitigates, and manages fraud risk for the Bank and its customers. Her team also provides support to the community by giving presentations and writing articles to educate people on fraud schemes, fraud prevention, and what to do if people have become victims of fraud. Prior to joining CPB, Mitzi practiced law for 30 years, representing a number of local and mainland lenders.

Lee Yacapin: SVP & Director of Payments Operations.

Lee leads Payments Operations at Central Pacific Bank, overseeing key payment and electronic banking functions while advancing operational excellence, risk management, and the customer experience. She brings more than 30 years of financial services experience, with leadership across payments, banking operations, digital services, fraud and disputes, and customer service. Lee also serves on the Board of Directors of the Pacific Payments Alliance (PacPay), supporting payments education, collaboration, and professional development across the industry.

Who Should Attend? Business owners, bookkeepers, office managers, accounts payable staff, and anyone responsible for initiating, reviewing, or approving business payments. 

Can't attend live? Register to receive the recording.

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