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Digital Banking Upgrades

Digital Banking Upgrades


Digital banking gets better and better

To ensure digital banking simplifies your everyday banking needs, we are continuously making improvements to help streamline your experience. See what new features are available and get excited for what’s coming up next.   

Connect With Us

Available as of August 19

Live chat in the CPB mobile banking app

Chat live with a CPB virtual assistant while you’re logged in to mobile banking. This feature expedites account authentication allowing us to answer your questions or resolve issues efficiently while you’re banking on the go.

Available as of August 16

Live chat while desktop banking

Chat live with a CPB virtual assistant while logged in to digital banking on your desktop. This feature expedites account authentication allowing us to answer your questions or resolve issues efficiently.

Available as of August 10
 

Authenticated online account opening

Existing CPB customers can open a new checking or savings account or apply for a personal loan while logged in to their digital banking account. The process is even easier with screens pre-filled with your information and allowing you to skip past authentication. 



Available as of August 6
 

Description for internal transfers

Users can add a description to internal transfers, which will help you remember the purpose of the transaction.

 

Available as of August 3

Quick links to pay or draw from your CPB loan or line

Loan and Line of Credit customers can make a payment or draw funds directly from the Account Summary or Account Activity pages.

 


Enhanced Account Activity page layout

  • Tap the icon to show or hide your account number and tap the  icon to copy your account number.
  • Option to collapse or expand the Account Details section, which includes information such as your account type, date of account opening, and available balance.
  • Streamlined the search function making it easier to find past transactions. Select your account from the drop-down list, enter desired filters and click Update button (previously Search).

 

 

More upgrades in the works

Check back to find Digital Banking updates that will be available to you. 

CPB