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The Paycheck Protection Program Flexibility Act (PPPFA) that was recently signed into law, provides some added relief to PPP borrowers by extending deadlines and relaxing a few of the key rules regarding loan repayment and spending restrictions.

Last updated: September 30, 2020

Our PPP forgiveness portal is coming soon

The CPB forgiveness portal is being finalized and will soon be ready to accept your Paycheck Protection Program loan forgiveness application. In order to streamline the process and provide timely response, we will be inviting customers to apply based on the order of their loan funding/disbursement date.

Once the portal officially becomes available to you, expect to receive an email with access instructions and information about the application process. Keep in mind:

  • Forgiveness is not automatic. You must request it by submitting your application via our online portal.
  • CPB will pre-fill the following information on your forgiveness request:

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    • Standard business information, such as business name, address, email, Business TIN (EIN or SSN)
    • SBA PPP Loan Number
    • Lender PPP Loan Number
    • Funded PPP Loan Amount
    • PPP Loan Disbursement Date

  • You’ll need to certify and document that you used the loan funds for SBA-eligible purposes.
  • You’ll be able to check your forgiveness status online after you submit your request.
  • Once the SBA makes a decision, we’ll email you.

Here are a few things you can do to prepare for Loan Forgiveness:

  • Review this guide prior to submitting your online application. This ensures a smooth application process.
  • Familiarize yourself with the SBA’s Checklist for Using SBA Form 3508EZ to understand if the 3508EZ form or the 3508 form applies to your forgiveness request. This ensures a smooth application process and improves your chances of having your loan 100% forgiven.

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    • Form 3508EZ or 3508 you are not required to fill out either form before starting your online forgiveness request because you will input it into the CPB loan forgiveness portal.
    • PPP Schedule A Worksheet – if Form 3508 applies to you, you are required to complete the PPP Schedule A Worksheet before requesting forgiveness.

      To make it easier to apply, we recommend preparing all the information required in the Forgiveness Application in a worksheet. Some organizations such as the AICPA are providing loan forgiveness calculators/worksheets which are publicly available and free of charge.

      Click HERE to view the AICPA’s dynamic tool.

      Note: If you use such a calculator/worksheet you should confirm it is current with the latest PPP forgiveness rules, and be advised that you remain fully responsible for the accuracy, correctness and completeness of your forgiveness information, calculations and submission to your lender and SBA.

  • Gather documents to support your eligible payroll and non-payroll costs

You have 10 months after the end of the Covered Period to submit your loan forgiveness application. As long as you submit your application before the deadline, you do not need to make any payments on your loan while CPB awaits a status update from the Small Business Administration.  CPB will notify you when it receives from SBA either (a) payment for the portion of your loan that has been forgiven or (b) notice that your loan is not eligible for forgiveness.

  • You will not owe anything on the loan if your loan is fully forgiven.
  • If only part of your loan is forgiven or if your forgiveness application is denied, you must repay the balance of your loan that is not forgiven by your loan’s maturity date. CPB will notify you of the date on which your first loan payment is due.

Responses to Frequently Asked Questions about PPP loan forgiveness.

Where do I go for information or question regarding loan forgiveness?

  • Small Business Administration- Paycheck Protection Program (PPP)
  • Consult with your CPA/Accountant or Legal Counsel
  • If you need assistance:

    PPP Loan Forgiveness: What You Need to Know

    This is an important webinar for PPP loan recipients.  Learn how to navigate the next stage of your PPP loan with this exclusive CPB online event.

    • An interactive discussion to help businesses better understand the requirements for loan forgiveness
    • Featuring a demo of the CPB Loan Forgiveness Portal
    • Recorded on Tuesday, August 18 at 2:00 p.m. (HST)
    • See Presentation Deck here


    • Action needed: Urge the Senate to simplify forgiveness for PPP loans $150,000 and under - Central Pacific Bank, along with other financial institutions and their customers across the country, are urging their senators to support legislation that will streamline the forgiveness process for most borrowers who received loans through the PPP. We welcome your help in getting this bill passed. Take action here.
    • Stay safe from scammers: Prevent fraud due to release of PPP program loan data - In an effort of transparency, the SBA, in consultation with the Treasury Department, released a spreadsheet of data that included information about PPP loans at the loan level. This spreadsheet includes the names of business recipients, their associated addresses, and lending partner.

      This may result in the “bad guys” being able to easily target PPP loan recipients by phone or online, posing as someone from the bank. If you receive a suspicious communication regarding your PPP loan and are unsure of how to proceed, contact us immediately at [email protected] or 808-544-6865.

    • SBA Alert: The Office of Inspector General recognizes that we are facing unprecedented times and is alerting the public about potential fraud schemes related to economic stimulus programs offered by the U.S. Small Business Administration in response to the Novel Coronavirus Pandemic (COVID-19). The Coronavirus Aid, Relief, and Economic Security Act (CARES Act), the largest financial assistance bill to date, includes provisions to help small businesses. Fraudsters have already begun targeting small business owners during these economically difficult times. Be on the lookout for grant fraud, loan fraud, and phishing.  Please see the SBA Fraud Alert for more information. 

    We know you may have questions. Central Pacific Bank is committed to sharing critical resources to help you understand the Paycheck Protection Program, and the upcoming loan forgiveness.

    This communication is as of September 30, 2020 and is intended to assist PPP applicants/borrowers in understanding and complying with the Paycheck Protection Program (“PPP”) laws, regulations, requirements and rules (collectively “PPP Rules”).  This is only a general description/summary of the matters covered herein. PPP applicants/borrower should consult the PPP Rules for the complete coverage. Central Pacific Bank (“CPB”) is not rendering any legal, tax, accounting, business or other advice to PPP applicants/borrowers in connection with the PPP which is a federal government program and subject at all times to the PPP Rules as they may be changed, amended or supplemented at any time by the federal government.  PPP applicants/borrowers are strongly encouraged to seek the advice of legal, tax, accounting, and other professional advisors respecting the PPP.  PPP applicants/borrowers are solely responsible for determining their eligibility for the PPP and compliance with all PPP Rules, and shall not rely on CPB or any employee or representative of CPB respecting the PPP Rules or any interpretation or application thereof. CPB has no obligation or responsibility to update this communication as additional PPP Rules are issued or if any PPP Rules are changed, amended or clarified. PPP applicants/borrowers must monitor the government’s PPP websites at and for any updates to the PPP Rules.