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Thank you for visiting Central Pacific Bank's website.

COVID-19 Relief Programs for
Customers and Business Owners

CPB has several relief programs to help customers and business owners that may need assistance get through these challenging times.

CLICK FOR BUSINESS BANKING

CLICK FOR - STAYING ALERT & INFORMED WITH COVID-19

CUSTOMER BANKING PROGRAMS AND TIPS

  • Employment Disruption Loan
    Hawaii residents whose employment status has been interrupted may be eligible for our low interest rate, unsecured personal loan from $1,000 to $8,000 with terms of 12 or 24 months.

    To apply, call us at 808-544-0500.

  • Consumer Loan Deferral
    If you are struggling with payments on your Term Loan or Revolving Line of Credit, you may qualify for our 3-month deferral. 

    To request a deferral, PLEASE DOWNLOAD PDF HERE.

  • Residential Mortgage Payment Deferral
    If you need relief from your residential mortgage payments, our partner, Dovenmuehle (DMI), will work with you on a program.

    To request a mortgage payment deferral, call Dovenmuehle (DMI) at 800-669-4268 or visit their loan solution center to register and submit a request - [email protected] 

  • Credit Card support
    If you are concerned about your credit card payments, contact Cardmember Service by phone at 800-558-3424. Each cardholder has a unique situation and a representative will work with you on a solution.

    You are encouraged to manage your account online or via mobile app.

If you have questions regarding our programs to assist customers dealing with the impact of COVID-19, contact us at [email protected]


BUSINESS BANKING PROGRAMS AND TIPS

 

RELIEF PROGRAMS

  • SBA DISASTER LSBA Guidance & Loan Resources
    The Small Business Administration (SBA) has various loan programs and resources to help small businesses. View them here.
  • SBA Economic Injury Disaster Loan (EIDL) Assistance Program
    Small businesses suffering financial losses from the impact of COVID-19 can file for low-interest working capital loans of up to $2 million. Various documents will need to be provided with the loan application. The list of what is required as well as additional information, can be found in this March 20 press release from Governor Ige.
  • Business Credit Card support
    If you are concerned about your business credit card payments, contact Cardmember Service by phone at 866-552-8855. Each cardholder has a unique situation and a representative will work with you on a solution.

    You are encouraged to manage your account online or via mobile app.

BUSINESS SURVIVAL TIPS

  • Financial Concerns
    Contact your trusted Central Pacific Bank Business Officer, Branch Manager and/or Financial Planner to discuss your current situation and financial concerns.
  • Banking Signatories, Online Authorities and Entitlements
    Review your current banking signatories and online authorities and entitlements to ensure banking transactions will not be disrupted.

RESOURCES

If you have questions regarding our programs to assist customers dealing with the impact of COVID-19, contact us at [email protected]

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